Community Manager

Start Date

Oct '21

Location

Remote (London)

Reports to

Senior Program Manager

Key Relationships

Marketing and Communications Manager

Type

Full Time - Fixed Term Employment

Salary

30,245 - £33,615 (depending on experience)

Status

CLOSED

Role Purpose

At Foundervine, our program team is small so you have the opportunity to make a big impact on our 3,000+ strong community, and our unique culture drives our approach to innovation. Our community is essential to our mission to help break down the barriers that make it difficult for those from diverse backgrounds to pursue entrepreneurship or talent to succeed in today’s digital economy. We are both looking to serve them as beneficiaries and make sure that we are making the most of what they can bring to Foundervine’s strategy-at-large. They are our biggest asset as many values-aligned clients and partners want to help serve.

The purpose of this role is to manage Foundervine’s Vine Community and Fellowship. The Community Manager will own the delivery of the strategy, engagement, and growth of these communities. Reporting to the Senior Program Manager, the Community Manager will lead the management and delivery of key initiatives for the Vine Community and Fellowship, ensuring we continue to support them, understand their needs and nurture a meaningful long-term relationship with our community. The role will work to secure outside funding to deliver initiatives that drive community engagement and support our community members.

Your Responsibilities:

Key Objectives of Community Manager

Community Strategy: Plan, design and implement our Community strategy including community focused programs and events.

Community Management: Manage, engage & monitor our community, including collecting data and impact measurement metrics

Vine Community Advisory Group: Oversee the management and administration of Vine Community Advisory Group

Community Partnerships: Acting as the first point of contact with community partners, non-commercial supporters and individual donors

Vine Fellowship Strategy: Plan, refine and implement our Fellowship strategy including Fellow recruitment, selection and on-boarding.

Grant Funding: Work with Managing Director to secure grant funding to support community events and programs

Vine Community:

- Oversee, design and deliver Community strategy & Vine Community programs, resources and learning opportunities for our community.
- Responsible for developing learning & training opportunities beyond standalone programs to be delivered to Vine Community members
- Be available to the team and the member community for enquiries and support requests when needed
- Support the wider team, where required, by representing Foundervine at events and meetings, and by advocating for the growth and development of the organisation’s portfolio of programs

Vine Community Advisory Group

- Oversee the management and administration of Vine Community Advisory Group including overseeing recruitment, communication, meeting coordination and documentation
- Responsible for leading on consultations to help design, review and improve our offering to the Vine Community
- Provide strategic advice and support Foundervine in building a strong engaged community and developing the future direction of community

Community Impact Measurement

- Responsible for development and collection of key impact data for program alumni through surveys, polls, outreach and case study interviews to report into Funding Partners and feed into Foundervine's social impact measurement.

Community Partnerships

- Responsible for building strong relationships with community organisations working in similar spaces (i.e. Hatch Enterprise, OneTech)

Vine Fellowship:

- Oversee and deliver Foundervine strategy & programs, supporting our Vine Fellows and volunteers where required
- Support growth of both of these communities by working with Marketing to enhance recruitment channels

Grant Funding:

- Responsible for co-development of grant funding strategy for 2021/22 with MD.
- Responsible for identification of eligible grant opportunities and then support MD with grant writing and submission process.
- Plan and manage budgets for internal funded program and provide detailed reports to funding partners.

Key Competencies:

Leadership and Management: Leading by example, setting direction and supporting colleagues. Dynamic self-starter and able to work independently, in a fast pace start-up environment. Thrives when using initiative to achieve agreed aims and objectives and find creative solutions to problems

Community Management: Experience engaging and building communities preferably in the social impact/entrepreneurship sector.

Project Management: Strong project and program management capability demonstrated through extensive previous and current industry roles. Ability to manage projects, budgets, small teams and manage multiple stakeholder relationships. Ability to work under pressure and meet strict deadlines.

Strategic Thinking and Planning: Demonstrable experience of organisational strategic planning, developing and implementing strategic initiatives to deliver value to beneficiaries.

Communicating and Influencing: Excellent interpersonal, written and verbal communication skills, including the ability to work with a wide range of external and internal customers and stakeholders from different countries and cultures.

Grant Writing: Experience writing grant applications and knowledge of the grant opportunities operating in the social impact and entrepreneurial sectors.

Cultural Sensitivity: Adaptable and sensitive to work in different cultural contexts and with a dynamic and varied team.

Benefits

- Flexible working hours
- 3% match contribution to the NEST pension scheme
- A strong commitment to personal and professional development – with an individual annual training budget.
- Book and Resource Allowance
- Company discounts via benefit scheme
- International engagement opportunities - particularly Sub-Saharan Africa
- Access to dozens of events and training sessions delivered by some of world's leading experts.
- Peer Recognition Scheme

Application Link:

Job Applicant Privacy Notice 

As part of any recruitment process, Foundervine collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meet our data protection obligations.

What information does Foundervine collect?

Foundervine collects a range of information about you.
This includes:
- your name, address and contact details, including email address and telephone number;
- details of your qualifications, skills, experience and employment history;
- whether or not you have a disability for which the organisation needs to make reasonable adjustments during the recruitment process; and
- information about your entitlement to work in the UK;

Foundervine collects this information in a variety of ways. For example, data might be contained in application forms, CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment.

Foundervine will also collect personal data about you from third parties, such as references supplied by former employers. We will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so.

Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email).

Why does the organisation process personal data?
Foundervine need to process data to take steps at your request prior to entering into a contract with you. We may also need to process your data to enter into a contract with you. In some cases, Foundervine need to process data to ensure that it is complying with its legal obligations. For example, we are required to check a successful applicant's eligibility to work in the UK before employment starts.

Foundervine has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment, and decide to whom to offer a job. Foundervine may also need to process data from job applicants to respond to and defend against legal claims.

For some roles, Foundervine is obliged to seek information about criminal convictions and offences. Where the organisation seeks this information, it does so because it is necessary for us to carry out our obligations and exercise specific rights in relation to employment. Foundervine will not use your data for any purpose other than the recruitment exercise for which you have applied.

Who has access to data?
Your information will be shared internally for the purposes of the recruitment exercise. This includes members of the recruiting team and interviewers involved in the recruitment process. We will not share your data with third parties, unless your application for employment is successful and we make you an offer of employment. Foundervine will then share your data with former employers to obtain references for you. Foundervine will not transfer your data outside the European Economic Area.

How does Foundervine protect data?
Foundervine takes the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

For how long does Foundervine keep data?
If your application for employment is unsuccessful, Foundervine will hold your data on file for 12 months after the end of the relevant recruitment process. At the end of that period your data is deleted or destroyed. If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which your data will be held will be provided to you in a new privacy notice.